506 688 4840 1 800 565 2328 [email protected] Moncton, New Brunswick, Canada
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Home / Tenants

Your Home.
Our Commitment.

We believe great tenants deserve great service. Easy online tools, fast maintenance, and a team that actually picks up the phone — that's the High 5 difference.

Find a Home Tenant Portal Login

Pay Rent Online

Pay securely from any device — credit card, debit, or bank transfer.

Go to Portal

Submit a Maintenance Request

Report an issue online anytime. We'll respond fast.

Submit Request

Find a Rental Home

Browse our available properties and apply online.

View Listings

Contact Us

Questions about your lease, move-in, or property? We're here.

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Tenant Portal

Everything You Need, All in One Place

Our online tenant portal makes renting easy. Pay rent, track your requests, review your lease, and communicate with our team — 24/7 from any device.

  • Pay rent online — one-time or autopay
  • Submit & track maintenance requests
  • View your lease & documents
  • Message your property manager
  • View payment history & receipts
  • Receive notices & updates
Log In to Portal Download the App
Tenant Dashboard
Paid
June Rent
Jul 1
Next Due
1
Open Request
Maintenance: HVAC Filter
In Progress
Last Payment
Lease Ends
Dec 31, 2026
Property Manager
Online Now

How to Apply for a Rental

Simple, fast, and fully online. Here's how it works.

1

Browse Listings

Find a home you love from our available rentals page.

2

Schedule a Showing

Book an in-person or self-guided tour online — available 7 days a week.

3

Apply Online

Complete the application, submit your documents, and pay the application fee.

4

Move In!

Once approved, sign your lease digitally and get your keys — often within 24-48 hours.

Browse Available Rentals

Application Requirements

We're fair, consistent, and fully compliant with fair housing laws. Here's what we look for.

Income

Gross monthly income of at least 3x the monthly rent. We verify via pay stubs, bank statements, or tax returns.

Credit

A minimum credit score of 600 is generally required. We review the full credit report, not just the score.

Rental History

Positive rental references from prior landlords. No evictions within the past 5 years.

Background

A national background check is run on all adult applicants. Results are reviewed on a case-by-case basis.

High 5 Property Management is an Equal Opportunity Housing provider. We comply fully with the Fair Housing Act and do not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other protected class.

Maintenance

Fast, Easy Maintenance Requests

Something needs fixing? Submit a request through your tenant portal and we'll take it from there. Our team coordinates everything — you don't have to chase anyone down.

You Submit Online

Describe the issue and attach a photo in your portal.

We Acknowledge Fast

You'll get a confirmation and estimated response time.

Contractor is Dispatched

A vetted, licensed contractor schedules with you directly.

Issue Resolved & Closed

You confirm the fix and the request is closed in your portal.

Emergency? Call our 24/7 line: 506 688 4840

Submit a Maintenance Request

Log in to your portal to report an issue right now.

Go to Portal

Tenant FAQs

Common questions from our residents.

When is rent due?

Rent is due on the 1st of each month. A grace period may apply per your lease. Late fees are assessed after the grace period ends — check your lease for exact terms.

How do I pay rent?

Log in to the Tenant Portal to pay by bank transfer (free), debit, or credit card. You can set up autopay so you never miss a due date.

How do I submit a maintenance request?

Log in to your Tenant Portal, click "Maintenance," and describe the issue. For emergencies (no heat, water leak, gas smell), call our 24/7 emergency line immediately.

Can I have pets?

Pet policies vary by property. Check the listing details or contact us. If pets are allowed, a pet deposit and/or monthly pet fee may apply.

How do I give notice to move out?

Written notice is required — the amount of notice depends on your lease (typically 30-60 days). Submit your notice through the Tenant Portal or by email to your property manager.

When will I get my security deposit back?

Security deposits are returned per state law — typically within 14-30 days of move-out. An itemized statement of any deductions will be provided.

Looking for Your Next Home?

Browse our available rentals and apply online today.

View Available Rentals